Midwestern Auto Group

6335 Perimeter Loop Road
Directions Dublin, OH 43017

  • MAIN LINE: (888) 536-6715

The World's Largest Group of European Brands

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MAGnificent Customer Service - Volkswagen Sales

A customer comment was received recently for Lori Barber, from our Volkswagen manufacturer:

I was stressed about the new car process when I arrived but left relieved and very happy. Lori did an exceptional job of making this process stress free and fun. The entire team at MAG was professional and trustworthy. Plus, I feel I got the perfect car for me!
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MAGnificent Customer Service - VW Sales

A customer comment was recently received for Lori Barber, from the Volkswagen manufacturer:

I was stressed about the new car process when I arrived but left relieved and very happy. Lori did an exceptional job of making this process stress free and fun. The entire team at MAG was professional and trustworthy. Plus, I feel I got the perfect car for me!
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MAGnificent Customer Service - Volkswagen Sales

A customer comment was received today from the Volkswagen manufacturer:

Jericho was amazing! He was friendly, engaging and made me feel very comfortable with the sales process. His manager John also stopped by and talked with me and congratulated me on my purchase. Vince who completed the paperwork was knowledgeable and thoroughly explained everything. Great experience at MAG!

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MAGnificent Customer Service - Land Rover

A very happy customer shared a comment about their sales experience at Land Rover Dublin on a recent survey that was returned to the manufacturer:

"Very happy with the team at MAG in Dublin, Ohio! The car is perfection too!"

We are so grateful for the feedback!

 

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MAGnificent Customer Service - Volvo Sales

A customer survey was returned to our team:


Our Salesman [Uriel Trujillo] and his team were very professional & knowledgeable regarding the cars features. The sales and closing process was quick.

 

Nice sales & management team. Good selection of vehicles. The MAG facility is nice and the sales process was quick. They gave my wife and I the freedom to test drive the car on our own. That goes a long way.

 

Our salesman took the time to answer all our questions and was very knowledgeable on the vehicle. He made it known that if any questions were to come up down…
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MAGnificent Customer Service - Pre-Owned Sales Department

We received a customer comment earlier today that said, "Probably bought about 50 cars in my life and this was best experience I've had. It reminded me of a family business.  Absolutely love my new car, and I'm very impressed with Megan and James. Kudos to both of them. Got introduced to Barry Lester (General Manager) and was very pleased that I met him. I believe that James and Megan's hard work needs recognized. James even bought me something out of the vending because I was hungry, that's unheard of customer service!"

 

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MAGnificent Customer Service - BMW Sales

This was a letter addressed to Barry Lester our General Manager:

I want to express my sincere appreciation for the positive experience I recently had in purchasing two vehicles from your Dublin BMW store.

In particular, I would like to recognize the dedicated professionalism of two of your employees. The sales person, Ricky, and the finance manager, Mitch, made this an exceptional experience. As a director in the hospital, our main goal is making sure patients have a positive experience with good outcomes. Ricky's and Mitch's overall efforts and dedication are commendable. Ricky came in on his day…
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