Midwestern Auto Group

6335 Perimeter Loop Road
Directions Dublin, OH 43017

  • MAIN LINE: (888) 536-6715

The World's Largest Group of European Brands

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MAGnificent Customer Service - Pre-Owned Sales Department

We received a customer comment earlier today that said, "Probably bought about 50 cars in my life and this was best experience I've had. It reminded me of a family business.  Absolutely love my new car, and I'm very impressed with Megan and James. Kudos to both of them. Got introduced to Barry Lester (General Manager) and was very pleased that I met him. I believe that James and Megan's hard work needs recognized. James even bought me something out of the vending because I was hungry, that's unheard of customer service!"

 

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MAGnificent Customer Service - BMW Sales

This was a letter addressed to Barry Lester our General Manager:

I want to express my sincere appreciation for the positive experience I recently had in purchasing two vehicles from your Dublin BMW store.

In particular, I would like to recognize the dedicated professionalism of two of your employees. The sales person, Ricky, and the finance manager, Mitch, made this an exceptional experience. As a director in the hospital, our main goal is making sure patients have a positive experience with good outcomes. Ricky's and Mitch's overall efforts and dedication are commendable. Ricky came in on his day…
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MAGnificent Customer Service - Volov Service

A customer comment recently read:


Bill and Gary in the service department are wonderful--they took care of my S40 for over a decade and were helpful,
honest and pleasant every time I saw them. When my S40 finally had to be replaced, I was strongly tempted to purchase an electric vehicle from BMW or Tesla (since Volvo still doesn't offer an electric option). I'm impressed with Volvo's dedication to safety--which is one reason why I chose to stay with Volvo--but the determining factor in remaining a Volvo customer--and specifically a MAG customer instead of purchasing…

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MAGnificent Customer Service - Porsche Sales

Recent guest comment: Bill Stevenson, Doug Horner, Vice Cordova and the Service Writer and Service Manager all went above and beyond my expectations at every chance they had. They have a great way make a consumer feel welcomed and appreciated. I flew to Ohio from Florida to purchase from MAG and would do it again in a heartbeat. Even the receptionist made us feel at home because she may actually live at her desk! Get her a Porsche 911 office chair and I bet you'll sell them. Thanks again from a business owner that understands the customer's perception…

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MAGnificent Customer Service - Volvo Sales

I bought an S60 R Design from MAG Volvo, and it was a great experience. I worked with Ahmed (Ed) Ibrahim, who really listened to what I wanted and never pushed. Everyone was very responsive, flexible, fair and accommodating. I had the opposite experience a few years ago at another Volvo dealership in the Columbus area, so I'd definitely recommend MAG!
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MAGnificent Customer Service - Volkswagen Sales

I want to thank Tyler, John and Vincent (Financial), for their very professional way to handle business. I truly appreciate the honesty and quality in the service provided. I would definitively recommend MAG to all family and friends.
We are loving our Jetta 2016 that together with our Tiguan 2009 is a happy Volkswagen family!

Thank you guys and have a great day!

Respectfully,

Jose and Eva
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MAGnificent Customer Service - Volkswagen Sales

The salesperson, Lori Barber, was truly the best car sales person I have ever dealt with.

She went the extra mile to help me get financed and get me into a great car. She answered all my questions and I felt like she truly cared about me. She is an outstanding member of the mag sales team, and I would highly recommend her and the dealership to anyone.

Thanks again!
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