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MAGnificent Customer Service

A note from a MAG Audi service customer:
Dave,
 
I?m a long-time MAG customer, but recently an Audi customer.  Previously, my service experience from MAG was from MAG BMW, from the old location.
 
Since 2012, I?ve been a MAG Audi Customer.  My Sales experience with Jeff Stambaugh has been stellar, and I?m glad to see that the same attitude perpetuates to your service department, through Josh Gutmore.
 
Due to some unfortunate incidents, I was forced to bring my Q7 into the shop, unplanned.  Josh was calm, collected and professional.  He explained the situation to me, told me…

MAGnificent Customer Service

MAGnificent Customer Service

A note from a customer:

To whom it may concern,
I am writing to say thank you to Chad Connor, service advisor, at BMW service for his excellent customer service. Two weeks ago, I brought my BMW 325i to you service center for repair. Due to the replacemnet parts issue, the repair was delayed, but Chad kept returning my phone calls promptly every time and explained the situations to me with great patience. Chad kept me informed of the status of repairing in timely manner. Under Chad's care, the repair was done and I am very satisfied and impressed…

MAGnificent Customer Service

MIDWESTERN AUTO GROUP has received a 5 star review by a consumer on Cars.com. As you know, your careful consideration of a review is highly recommended: 

Amazing experience, VW Department
March 21, 2015

We bought a USED Jetta from Michael Beck and he was absolutely outstanding. We had been shopping around with different brands, models, and dealerships. MAG was by far the friendliest and had no pressure to sell to you right away. They sold us the used car with as much care and attention as a new car and took lots of time to explain everything. MAG offers…

MAGnificent Customer Service

Dear Mr. Lester,

Saturday, March 14, 2015 was my fourth experience at Midwestern Auto Group.  I have been a customer for over 15 years and consistently received the highest level of service from purchasing to the maintenance service of my vehicle.  This is something that is very rare in dealerships.  Past experience seems to be  "Get the customer in, sell them something even if it isn't what they want and get them on their way". NEXT?.   

This last Saturday my husband and I visited the Volkswagen Store and were immediately greeted  by Curt Purdy.  The Sale Consultant we had…

2014 Audi TTS S Tronic

  • Exquisite detailing outside
  • Virtual cockpit digital instruments
  • Jet wing-inspired dash with cool air vents
  • Longer wheelbase increases interior space
  • Four-wheel-drive system can push 100 percent of drive to rear
  • Four-cylinder turbo sounds more exotic than it is

2014 audi TT S tronic passenger side front view 02 Photo 2/37   |   2014 Audi TTS S Tronic - First Drive

Technology

  • 310hp 2.0L turbocharged petrol motor
  • Torque is 280 lb-ft from 1,800-5,700 rpm
  • Six-speed dual-clutch automatic transmission and four-wheel drive
  • Audi Drive Select offers a variety of driving modes
  • Torque vectoring via the ESC system

2014 audi TT S tronic steering wheel 03 Photo 3/37   |   2014 Audi TTS S Tronic - First Drive

+ Pros

  • Hugely quick
  • Sensational interior…

MAGnificent customer service

I literally just picked up my  2011 LR2 from your Rover service department and I wanted to inform you on how completely satisfied I am with Jim Sutter?s service.  It was outstanding, unbelievable actually.  I?ve been in the service industry for 20 years and understand the importance of service performance and retaining customers and Jim did that for sure. And then some.  When I bought the Rover I also purchased an extended warranty thru Continental Warranty thus this last repair (which was major) required Jim to play the QB role between me & the warranty company.  He help me…

World Car of the Year: 2015 finalists (from Auto Express)

What will be the 2015 World Car of the Year? With the finalists revealed, we?re one step closer to finding out.

The finalists in the 2015 World Car of the Year awards have been announced ahead of the ceremony at the New York International Motor Show on April 2 2015 where the 2015 World Car of the Year will finally be revealed.  

The shortlists have been revealed for all 5 of the main World Car of the Year categories including the overall title itself. The World Luxury Car of the Year, World Performance Car of the Year, World Green…

BMW 2 Series Convertible review

From Auto Express

The new BMW 2 Series Convertible adds an element of style to BMW?s small convertible range that we haven?t seen before, making it a stronger rival than ever for the Audi A3 Cabriolet. But the BMW?s new found sense of style, doesn?t come at the expense of fun ? this remains a great car to drive with bags of grip, plenty of feedback and a ride that?s reasonably comfortable, too.

The extra strengthening that?s been added to the new car, making it 20% stiffer than the old 1 Series Convertible, means there…

Rolls-Royce Picks a $569,000 Super Bowl Hawk of Its Own

, Bloomberg Business


As sports fans converge in Phoenix this week to watch the Seahawks play the Patriots in Super Bowl XLIX, Rolls-Royce will show off a bird of its own, the $569,000 Phantom Nighthawk edition.

It?s a matte black convertible aimed at making Rolls seem relevant and cool?and aimed at displaying how creative you can get if you have tens of thousands of dollars to spend on a bespoke whip. Rolls will show it to select clients and celebrities at private showings in the days before the game.

Source: Rolls-Royce via Bloomberg

?Nighthawk demonstrates…

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