Midwestern Auto Group

6335 Perimeter Loop Road
Directions Dublin, OH 43017

  • MAIN LINE: (888) 536-6715

The World's Largest Group of European Brands

Blog

MAGnificent Customer Service - Land Rover

A very happy customer shared a comment about their sales experience at Land Rover Dublin on a recent survey that was returned to the manufacturer:

"Very happy with the team at MAG in Dublin, Ohio! The car is perfection too!"

We are so grateful for the feedback!

 

read more
Categories:

MAGnificent Customer Service - Volvo Sales

A customer survey was returned to our team:


Our Salesman [Uriel Trujillo] and his team were very professional & knowledgeable regarding the cars features. The sales and closing process was quick.

 

Nice sales & management team. Good selection of vehicles. The MAG facility is nice and the sales process was quick. They gave my wife and I the freedom to test drive the car on our own. That goes a long way.

 

Our salesman took the time to answer all our questions and was very knowledgeable on the vehicle. He made it known that if any questions were to come up down…
read more
Categories:

MAGnificent Customer Service - Pre-Owned Sales Department

We received a customer comment earlier today that said, "Probably bought about 50 cars in my life and this was best experience I've had. It reminded me of a family business.  Absolutely love my new car, and I'm very impressed with Megan and James. Kudos to both of them. Got introduced to Barry Lester (General Manager) and was very pleased that I met him. I believe that James and Megan's hard work needs recognized. James even bought me something out of the vending because I was hungry, that's unheard of customer service!"

 

read more
Categories:

MAGnificent Customer Service - BMW Sales

This was a letter addressed to Barry Lester our General Manager:

I want to express my sincere appreciation for the positive experience I recently had in purchasing two vehicles from your Dublin BMW store.

In particular, I would like to recognize the dedicated professionalism of two of your employees. The sales person, Ricky, and the finance manager, Mitch, made this an exceptional experience. As a director in the hospital, our main goal is making sure patients have a positive experience with good outcomes. Ricky's and Mitch's overall efforts and dedication are commendable. Ricky came in on his day…
read more
Categories:

MAGnificent Customer Service - Volov Service

A customer comment recently read:


Bill and Gary in the service department are wonderful--they took care of my S40 for over a decade and were helpful,
honest and pleasant every time I saw them. When my S40 finally had to be replaced, I was strongly tempted to purchase an electric vehicle from BMW or Tesla (since Volvo still doesn't offer an electric option). I'm impressed with Volvo's dedication to safety--which is one reason why I chose to stay with Volvo--but the determining factor in remaining a Volvo customer--and specifically a MAG customer instead of purchasing…

read more
Categories: