More MAGnificent Customer Service

A customer note about Shaq Adams, one of our VW service writers:

"I wanted to email you regarding Shaq Adams and what an asset he is to your team, to MAG Cars and to Volkswagen. Shaq has been my advisor on several occasions when I have brought my wife's car or my own car into MAG. We bought two new VW's last year.

Shaq is always going the extra mile and has made my visits there a great experience. Most recently I stopped in on Tuesday, without an appointment, to ask about having some dirt/grease spots…

MAGnificent Customer Service

A note from a satisfied customer:

Dear Mr. Lester:

We recently bought a new BMW from MAG and feel it would be be remiss if we didn?t share quite an outstanding and positive experience with one of your employees, Hayden Marshall. The technology in our new BMW was a challenge so we scheduled a meeting with Hayden. He was very knowledgeable and helpful, along with having great customer skills. And even better, he is very good at communicating the new knowledge, we found him to be an invaluable resource after the purchase of our car. We also had some…

A $100 million playground for Porsche fans

Volvo Cars? Torslanda plant started a third shift today, which has created approximately 1,500 new jobs in the company?s Western Swedish home region. 

The additional night shift was needed especially for theall-new Volvo XC90 seven-seater SUV, for which the company has already received around 30,000 pre-orders. Thanks to an increase in line speed at the Torslanda plant, Volvo has upgraded its need for added staff from 1,300 to nearly 1,500 new recruitments. 

Furthermore, the expansion is expected to generate an even higher number of new jobs at suppliers and other businesses in Gothenburg and…

MAGnificent Customer Service

MAGnificent Customer Service

A note from a MAG Audi service customer:
Dave,
 
I?m a long-time MAG customer, but recently an Audi customer.  Previously, my service experience from MAG was from MAG BMW, from the old location.
 
Since 2012, I?ve been a MAG Audi Customer.  My Sales experience with Jeff Stambaugh has been stellar, and I?m glad to see that the same attitude perpetuates to your service department, through Josh Gutmore.
 
Due to some unfortunate incidents, I was forced to bring my Q7 into the shop, unplanned.  Josh was calm, collected and professional.  He explained the situation to me, told me…

MAGnificent Customer Service

A note from a customer:

To whom it may concern,
I am writing to say thank you to Chad Connor, service advisor, at BMW service for his excellent customer service. Two weeks ago, I brought my BMW 325i to you service center for repair. Due to the replacemnet parts issue, the repair was delayed, but Chad kept returning my phone calls promptly every time and explained the situations to me with great patience. Chad kept me informed of the status of repairing in timely manner. Under Chad's care, the repair was done and I am very satisfied and impressed…

MAGnificent Customer Service

MIDWESTERN AUTO GROUP has received a 5 star review by a consumer on Cars.com. As you know, your careful consideration of a review is highly recommended: 

Amazing experience, VW Department
March 21, 2015

We bought a USED Jetta from Michael Beck and he was absolutely outstanding. We had been shopping around with different brands, models, and dealerships. MAG was by far the friendliest and had no pressure to sell to you right away. They sold us the used car with as much care and attention as a new car and took lots of time to explain everything. MAG offers…

MAGnificent Customer Service

Dear Mr. Lester,

Saturday, March 14, 2015 was my fourth experience at Midwestern Auto Group.  I have been a customer for over 15 years and consistently received the highest level of service from purchasing to the maintenance service of my vehicle.  This is something that is very rare in dealerships.  Past experience seems to be  "Get the customer in, sell them something even if it isn't what they want and get them on their way". NEXT?.   

This last Saturday my husband and I visited the Volkswagen Store and were immediately greeted  by Curt Purdy.  The Sale Consultant we had…

2014 Audi TTS S Tronic

  • Exquisite detailing outside
  • Virtual cockpit digital instruments
  • Jet wing-inspired dash with cool air vents
  • Longer wheelbase increases interior space
  • Four-wheel-drive system can push 100 percent of drive to rear
  • Four-cylinder turbo sounds more exotic than it is

2014 audi TT S tronic passenger side front view 02 Photo 2/37   |   2014 Audi TTS S Tronic - First Drive

Technology

  • 310hp 2.0L turbocharged petrol motor
  • Torque is 280 lb-ft from 1,800-5,700 rpm
  • Six-speed dual-clutch automatic transmission and four-wheel drive
  • Audi Drive Select offers a variety of driving modes
  • Torque vectoring via the ESC system

2014 audi TT S tronic steering wheel 03 Photo 3/37   |   2014 Audi TTS S Tronic - First Drive

+ Pros

  • Hugely quick
  • Sensational interior…